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Information Centre

Shipping & Returns

Shipping within Australia only

Pricing

 

Standard Shipping: $9.95

Signature on Delivery:  $9.95

Express Shipping*: price calculated at checkout**

Express Shipping + Signature on Delivery*: price calculated at checkout**

Free Standard Shipping: orders over $150 (requires signature on delivery)

Local Pick Up: for collection from Highett, 3190 – During business hours by appointment only

*next day delivery only available in Express Post delivery network.  Please click here to ensure that your package can be delivered next day.  NOTE: your from postcode is 3190

**for larger orders to remote locations & Western Australia, standard Express Post may not be available, if this is the case we will contact you to discuss your preferred option.

 

Tracking

Tracking is provided on all orders.  Your tracking number will be emailed to you when your order is complete.

Click here to track your order

Local Pick Up

during office hours by appointment only

Our office is in Highett, Victoria, which is approximately 16 km south east of Melbourne, behind Southland Shopping Centre.

We are happy for you to save postage time or money and collect your order directly from us.

Take the hassle out of filling your baby bean bag and get us to do it for you for an additional $25, then pick it up at a day & time that suits.

You can place your order online or Contact Us and arrange it directly with us.

To order online follow these steps:

  1. select Pick Up in the Shipping section
  2. Call/text/email us to arrange day/time for collection of your order

Or drop us a line to place your order. We can take payment over the phone, or cash on pick up.

Shipping


Please note we process all orders within 2 business days.  Orders placed on Victoria public holidays are processed within the following 2 business days.  Please note this may increase to 3 business days during peak times such as  pre-Christmas or after public holidays.

We post all orders with Australia Post therefore delivery is subject to their delivery time frames.

Calculate Delivery Time

Please click here to calculate your delivery time frame with Australia Post.

NOTE: your from postcode is 3190

If your order is not in the Australia Post network for Next Day Delivery, they will use the fastest possible transport links to get your order to you. This option will still be faster than regular post.

Australia Post cannot guarantee fastest possible delivery times (ie Next Day Delivery) to locations outside the Express Post Network, or to remote locations which includes addresses in Western Australia.

If your address falls into this category, and you select Express Post your order will be sent via Priority Shipping, but it will not arrive next day.

Please ensure you enter the delivery address accurately as a resend fee for undeliverable items returned to us is $20.  This is to cover the costs that Australia Post incur for a ‘Return to Sender’ parcel as well as the cost to post it a second time.

Delivery Time Frames


All regular post delivery time frames are estimates only.

Please click here to get your delivery time frame estimate or refer below for delivery estimates

Destination ETA Business Days
Melbourne Metro 2
Country Victoria 4
Bris, Syd, Can, Tas 3 to 4
Adel, Perth, Dar 5 to 6 days
Other Interstate Check with Aus Post

Returns


If your order is not as described or expected, please contact us within 30 days of purchase.

We will replace or refund if your item has a manufacturer fault.

Please note we must first receive your returned item so that we can inspect it and determine what the problem is and then offer a replacement or refund if need be.
In some cases we are happy to receive a photo of the fault instead of requiring a return of the faulty item.

We regret we don’t offer refunds or accept returns for change of mind purchases.

Trish, Clayton, Vic

Kelly I cannot thank you enough for your assistance and patience.
Your after sales service was brilliant. If only all businesses could provide the
same level of after sales service life would be so much easier.
Especially when you are a tired and confused new mum!

Trish, Clayton, Vic

KJ Essentials
5.0
2016-01-15T03:07:04+00:00

Trish, Clayton, Vic

Kelly I cannot thank you enough for your assistance and patience. Your after sales service was brilliant. If only all businesses could provide the same level of after sales service life would be so much easier. Especially when you are a tired and confused new mum!

Courtney, Cambridge Gardens, NSW

I just wanted to say a huge 'thank you' for my lovely chevron beanbags for my twin boys which arrived today!

I only ordered them on Monday night and was thrilled to receive them today! (I live in the Sydney region).

Excellent service, super speedy delivery and a gorgeous product!

Will definitely be recommending you to my friends 😀😀

Facebook review

KJ Essentials
5.0
2015-12-21T10:15:37+00:00

Facebook review

I just wanted to say a huge 'thank you' for my lovely chevron beanbags for my twin boys which arrived today! I only ordered them on Monday night and was thrilled to receive them today! (I live in the Sydney region). Excellent service, super speedy delivery and a gorgeous product! Will definitely be recommending you to my friends

Klair

Ordered on the 25th and everything has arrived today! So happy with them and quality. Was worried they wouldn’t suit our pram or our bottles would fit but they work in perfectly! Will definitely buy from you again and recommend to anyone!

Facebook

KJ Essentials
5.0
2018-02-04T09:48:51+00:00

Facebook

Ordered on the 25th and everything has arrived today! So happy with them and quality. Was worried they wouldn’t suit our pram or our bottles would fit but they work in perfectly! Will definitely buy from you again and recommend to anyone!

Rachel

Recently ordered the SkipHop Chelsea Nappy bag in Black, it arrived so quick and I absolutely love it.

So much more I want to order for this bub and having afterpay as a payment option means I will be able to afford everything I want as well.

Facebook review

KJ Essentials
5.0
2016-08-31T10:20:41+00:00

Facebook review

Recently ordered the SkipHop Chelsea Nappy bag in Black, it arrived so quick and I absolutely love it. So much more I want to order for this bub and having afterpay as a payment option means I will be able to afford everything I want as well.

Caragh

Great company to deal with, price was right, service and communication was excellent.

Easy to use after pay, I was able to collect my purchase within a few days.

So simple, highly recommended.

 

Facebook review

KJ Essentials
5.0
2016-01-15T03:08:03+00:00

Facebook review

Great company to deal with, price was right, service and communication was excellent. Easy to use after pay, I was able to collect my purchase within a few days. So simple, highly recommended.  

Tegan B

I have bought a beanbag, elephant playmat and the owl nightlight. They're all amazing quality!

Perfect for my little grey and white nursery.

I couldn't be happier with my purchases.

The option of afterpay is brilliant and takes away a lot of stress, shipping is fast .

Not to mention; It feels even better buying from an Australian owned business. (Complete with a hand written thank you note from Kelly on the invoice)

I would recommend this company to anyone.

Facebook review

KJ Essentials
5.0
2017-02-20T10:01:37+00:00

Facebook review

I have bought a beanbag, elephant playmat and the owl nightlight. They're all amazing quality! Perfect for my little grey and white nursery. I couldn't be happier with my purchases. The option of afterpay is brilliant and takes away a lot of stress, shipping is fast . Not to mention; It feels even better buying from an Australian owned business. (Complete with a hand written thank you note from Kelly on the invoice) I would recommend this company to anyone.

SH, Marookna, QLD

Beautiful bean bag and great quality too.
I am so very happy with my purchase.
Thanks for the quick delivery too.

SH, Marookna, QLD

KJ Essentials
5.0
2016-01-15T03:04:57+00:00

SH, Marookna, QLD

Beautiful bean bag and great quality too. I am so very happy with my purchase. Thanks for the quick delivery too.

Katrina

Thank you Kelly for your wonderful customer service, responsiveness to my enquiries and beautiful products.
You have been an absolute pleasure to deal with and I highly recommend your online store.
I love my little photo albums (and other keepsakes) and I am sure I will be able to fill them very quickly with pictures of my little girl. Thank you again.

Katrina

KJ Essentials
5.0
2016-01-15T03:09:22+00:00

Katrina

Thank you Kelly for your wonderful customer service, responsiveness to my enquiries and beautiful products. You have been an absolute pleasure to deal with and I highly recommend your online store. I love my little photo albums (and other keepsakes) and I am sure I will be able to fill them very quickly with pictures of my little girl. Thank you again.

Mel, Albion Park, NSW

I have just received my parcel I ordered from you less then 24hrs ago!

I also wanted to thank you for the amazing service you provide, and the quality of products you supply.
I was desperate to have my purchase delivered before friday and with your advice and assistance you made this possible.

Thank you once again for all that you do for your customers, you obviously have a great passion for what you do and your customer base.

Facebook review

KJ Essentials
5.0
2016-04-27T12:03:16+00:00

Facebook review

I have just received my parcel I ordered from you less then 24hrs ago! I also wanted to thank you for the amazing service you provide, and the quality of products you supply. I was desperate to have my purchase delivered before friday and with your advice and assistance you made this possible. Thank you once again for all that you do for your customers, you obviously have a great passion for what you do and your customer base.

Regan

Bean bag chair is great, fast delivery even over the Easter weekend, they have thought of it all, even the paper clip to open and close the safety zip, my little man loves chilling in his chair.

Facebook review

KJ Essentials
5.0
2018-01-22T09:28:57+00:00

Facebook review

Bean bag chair is great, fast delivery even over the Easter weekend, they have thought of it all, even the paper clip to open and close the safety zip, my little man loves chilling in his chair.

Jacqui

By far the best thing I have purchased for my newborn. He suffers from wind and sometimes has trouble falling asleep laying on his back. The angle of the bean bag allows him to sleep happily without and tummy pain. One happy baby and mummy. Thank you

Facebook review

KJ Essentials
5.0
2018-01-22T09:30:59+00:00

Facebook review

By far the best thing I have purchased for my newborn. He suffers from wind and sometimes has trouble falling asleep laying on his back. The angle of the bean bag allows him to sleep happily without and tummy pain. One happy baby and mummy. Thank you

Jessica, Picton

I just want to thank you for you super fast postage of "ewan the sleep sheep ' 😀 love it ! And your personalised note topped it off 😀 Great quality, great service

Jessica, Picton

KJ Essentials
5.0
2016-01-15T03:09:40+00:00

Jessica, Picton

I just want to thank you for you super fast postage of "ewan the sleep sheep ' 😀 love it ! And your personalised note topped it off 😀 Great quality, great service

Melissa

The baby bean bag is a fantastic new concept that is a great alternative to a bouncer. An item that will grow with my daughter for years to come.
The product has been well researched and the workmanship/fabric is of high quality.

Melissa via Mum's Say (Kidspot)

KJ Essentials
5.0
2016-01-15T03:06:44+00:00

Melissa via Mum's Say (Kidspot)

The baby bean bag is a fantastic new concept that is a great alternative to a bouncer. An item that will grow with my daughter for years to come. The product has been well researched and the workmanship/fabric is of high quality.

Crystal

Very fast delivery and the hand written thank you note was a beautiful personal touch :) we are very happy with our little ones new skip hop silver lining playmat.

Facebook review

KJ Essentials
5.0
2018-01-22T09:29:51+00:00

Facebook review

Very fast delivery and the hand written thank you note was a beautiful personal touch :) we are very happy with our little ones new skip hop silver lining playmat.

Mariko

Such great service!

I ordered a Skip Hop Vibrant Village Activity Gym for my bub (purely because i NEEDED that sausage dog tummy time pillow!) and received notification a few hours later that it has been shipped.

It arrived this week and my little boy is loving it!

 

Facebook review

KJ Essentials
5.0
2016-01-15T03:05:43+00:00

Facebook review

Such great service! I ordered a Skip Hop Vibrant Village Activity Gym for my bub (purely because i NEEDED that sausage dog tummy time pillow!) and received notification a few hours later that it has been shipped. It arrived this week and my little boy is loving it!  

Mel

Absolutely fantastic I ordered on Thursday afternoon my parcel was posted Friday morning and delivered Monday morning
Can't fault at all and absolutely love my item.

Facebook review

KJ Essentials
5.0
2018-01-22T09:27:50+00:00

Facebook review

Absolutely fantastic I ordered on Thursday afternoon my parcel was posted Friday morning and delivered Monday morning Can't fault at all and absolutely love my item.

Kelly S

What fantastic service! Ordered my beanbag and lamb rug bundle on Monday & it arrived this morning (Thursday), thank you! I really liked being kept up to date with the delivery process 😊 can't wait to give it to my sister at her baby shower next weekend!

Facebook review

KJ Essentials
5.0
2016-05-27T11:38:32+00:00

Facebook review

What fantastic service! Ordered my beanbag and lamb rug bundle on Monday & it arrived this morning (Thursday), thank you! I really liked being kept up to date with the delivery process 😊 can't wait to give it to my sister at her baby shower next weekend!

‘Orlsy’ Carrum Downs, Vic

I purchased a gorgeous blue bean bag for my friend at work.
I was able to pick up the bean bag, already filled, en-route to the baby shower!
The mum-to-be absolutely loved the bean bag, and her little boy looks divine in it now!
Highly recommended :)

'Orlsy' Carrum Downs, Vic

KJ Essentials
5.0
2016-01-15T03:06:21+00:00

'Orlsy' Carrum Downs, Vic

I purchased a gorgeous blue bean bag for my friend at work. I was able to pick up the bean bag, already filled, en-route to the baby shower! The mum-to-be absolutely loved the bean bag, and her little boy looks divine in it now! Highly recommended :)
5.0
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